Terms of service

Terms of Service

These Terms of Service govern your use of www.clestic.com and purchases from Clestic Home. By using the website or placing an order, you agree to these terms, together with our Privacy Policy, Shipping Policy, and Return and Refund Policy.

Store Use

You may not use the website or our products for unlawful, fraudulent, abusive, or unauthorized purposes. You must not interfere with the website, introduce malicious code, attempt unauthorized access, or misuse store content.

Product Information

We work to present product descriptions, measurements, colors, materials, images, availability, and pricing accurately. Colors may vary by screen, and handmade products may have minor variations in stitching, texture, placement, or dimensions. These natural variations are not necessarily defects.

Orders and Pricing

We may accept, decline, limit, or cancel an order when necessary, including for suspected fraud, pricing or inventory errors, unavailable products, payment issues, or shipping limitations. If a paid order is cancelled, the applicable amount will be refunded to the original payment method. Prices, promotions, and product availability may change without notice.

Customer Information

You agree to provide accurate billing, shipping, account, and contact information and to update it when necessary. Payment processing is handled by authorized payment providers according to their terms and privacy practices.

Shipping, Returns, and Refunds

Shipping, delivery, returns, exchanges, and refunds are governed by the policies posted on this website. Please review them before ordering.

Intellectual Property

Website text, branding, graphics, product images, videos, designs, and other content owned by Clestic Home may not be copied, reproduced, distributed, or used commercially without permission, except where permitted by law.

Third-Party Services and Links

The website may use or link to third-party services, including Shopify, payment processors, carriers, analytics, and social platforms. Their services are governed by their own terms and privacy policies. Clestic Home is not responsible for third-party websites or services outside our control.

Disclaimer and Limitation of Liability

To the fullest extent permitted by applicable law, the website and its content are provided without guarantees that access will always be uninterrupted or error-free. Clestic Home is not liable for indirect, incidental, special, or consequential losses arising from use of the website or products where such limitations are legally permitted. Nothing in these terms excludes rights or remedies that cannot legally be excluded.